JERSEY
CITY, NJ 07306
(Email) tony_paylor@yahoo.com
(Phone)
MY OBJECTIVE IS....TO
UTILIZE MY SKILLS FOR A PROGRESSIVE, GROWING COMPANY.
SALARY REQUIREMETS
(negotiable)
MY PROFESSIONAL PROFILE
I am a well rounded, self
motivated team leader with over 15 years of experience within departmental operations including Help desk / Call Center, Administrative
Support, Reproduction, Inventory Control, Shipping / Receiving, Mail and Customer Services. I have working knowledge of Windows
XP and experienced operation of high volume Reproduction, Mail Machines and Printers. Given increased levels of responsibility and recognized for proven team leader
skills.
I am a well rounded, self motivated team leader with over 15 years of experience
PROFESSIONAL EXPERIENCE
For...PITNEY BOWES MANAGEMENT SERVICES
NEW YORK, NY
1/2000-9/2004
I was a CUSTOMER SERVICE ASSOCIATE
I
Provided managerial assistance for a corporate based mail distribution / reprographics center. Operated high speed, high volume
mail / reprographic machines and printers and Managed Preparation and distribution of materials. Coordinated work flow
in order for clients to receive time sensitive materials within a deadline driven environment.
Success
factor: Developed procedures that increased positive feedback and lowered inventory budget
For...TRENDS GRAPHICS
NEW YORK, NY
10/94-1/2000
I was a CUSTOMER SERVICE
MANAGER
I Provided supervision for a graphics design company. Coordinated
delivery of time sensitive customer related reprographic materials and operated as chief vendor contact.
Success
Factor: Coordinated successful promotional strategy that increased customer base by 50%
For...THE
TALMAN COMPANY
NEW YORK, NY
5/90-10/94
I was an ASSISTANT
ORDER PROCESSING MANAGER
I Managed quality control within the order
processing department of a publishing company. This included all company order placements, shipping confirmations, transactions,
verifications and inquiries. Also provided assistance in the management of company mail services and acted as vendor contact.
Success Factor: Successfully introduced a quality control methodology that decreased shipping
re-orders
For...HOLT/DOW
NEW YORK, NY
4/87-5/90
I was a SHIPPING MANAGER
I Managed dispatch for a shipping company including all deliveries, invoice maintenance
and inventory.
Success Factor: Successfully directed time management procedures that increased
customer referrals.
EDUCATION
BOROUGH OF MANHATTAN COMMUNITY COLLEGE
HUDSON COUNTY COMMUNITY COLLEGE ( JC,NJ )
REFERENCES
AVAILABLE UPON REQUEST